Managed support
Managed hosting
Managed hosting means a supplier runs your systems: patching, backups, monitoring, security and capacity, on your own cloud account or on reserved capacity, with the results reported monthly. Hexploits hosts on AWS, Google Cloud, Azure or Hexploits Cloud in the EU, and the same engineers who host the system support it.
A named engineer replies within one working day. A written scope and an indicative price within two.
Who this is for
- Businesses that want the system to be someone’s job.
- Companies leaving a hosting provider whose support has faded.
- Finance directors who want one predictable invoice.
What you get
Deliverables, not slogans. Each one appears in the statement of work.
- Hosting on your cloud account or Hexploits Cloud, built as code.
- Patching, backups and restore testing on a schedule.
- Monitoring and on-call.
- Security configuration reviewed quarterly.
- A monthly report of uptime, cost and changes.
Our engineers work across the major languages, frameworks and cloud platforms. We build on the stack you already run, with technology choices explained in writing before work begins.
How it is delivered
The same four stages as every Hexploits engagement, applied to this capability.
Stage 1
Assess
Current hosting, cost and risks documented; a target design and cost proposed.
Stage 2
Migrate
Moved in waves with rollback, no Friday cut-overs.
Stage 3
Operate
Patching, backups, monitoring, on-call.
Stage 4
Review
Quarterly capacity, cost and security review.
How success is measured
Every engagement agrees its measures and the measurement period in writing before work starts.
- Uptime against the SLA, monthly.
- Hosting cost against the previous arrangement (Gradvisor: 12% lower).
- Patch currency and backup success, reported.
Proof
Case studies with numbers, and reviews linked to Google where they were left there.
Gradvisor · Charity · 8 weeks to production, then ongoing
98% faster page loads and a 12% smaller cloud bill for a UK careers charity
JobVantage · Recruitment technology · Duration TBC
99.9% availability and sub-100ms responses for a recruitment intelligence platform, at negligible infrastructure cost
Director, Gradvisor
“Fantastic company and our development partner for Gradvisor, a social mobility careers platform with national ambitions. Extremely responsive and mission-oriented. Cameron owns any shortfalls humbly - rare for IT providers. Thinks like a client too.”
Director, Lothbury
“Top quality delivery, and reasonable price. Will be using again.”
Questions we get asked
Do we have to move to your cloud?
Who has access to our systems?
What is the notice period?
Related
Sectors where this is most often needed
Next step
Request a proposal.
Tell us about the system and the sector. A named engineer replies within one working day. A written scope and an indicative price within two working days of a short scoping call.