NotifySelf-hosted, multi-tenant notification delivery for SaaS platforms
Delivers your customers’ notifications to their own Slack, Teams, email, SMS, WhatsApp and webhook destinations, reliably.Your platform calls Notify over HTTP. Your customers connect their own Slack, Teams, email, SMS, WhatsApp or webhook destinations with their own credentials, and Notify delivers to them: validation, retries, rate limits, delivery receipts, suppression lists and signed status updates included.
- Package
- h7sc-notify
- Built by
- Hexploits, London
Who it’s for
- SaaS platforms whose customers want alerts in their own Slack, Teams or inbox, sent from their own accounts.
- Engineering teams maintaining a separate integration for every channel, each with its own retry logic.
- Products that need delivery evidence: receipts, suppression and status updates a customer can verify.
What it does
One HTTP API
Your platform sends a notification once; Notify handles each channel.
Multi-tenant by design
Each of your customers (tenants) connects their own destinations (connections) with their own credentials.
Validation and retries
Requests are validated before they are accepted, and failed deliveries are retried.
Rate limits
Delivery is rate limited, so a burst from your platform does not become a burst at the provider.
Delivery receipts
Status from SES, SendGrid and Twilio is collected and attached to each notification.
Suppression lists
Addresses and numbers that should not be contacted again are not contacted again.
Signed status updates
Your platform receives delivery status updates that are signed, so they can be verified.
Self-hosted
Runs in your infrastructure, so tenant credentials and message content stay there.
Channels
Every channel uses the tenant’s own provider account.
| Channel | Provider (tenant’s own account) | Delivery receipts |
|---|---|---|
| Slack | Slack Incoming Webhook | – |
| Microsoft Teams | Microsoft Teams Workflows webhook | – |
| Amazon SES or Twilio SendGrid | SES via SNS, SendGrid Event Webhook | |
| SMS | Twilio Messaging | Twilio status callbacks (automatic) |
| Twilio WhatsApp (templates or 24-hour window) | Twilio status callbacks (automatic) | |
| Webhook | Any HTTPS endpoint, HMAC-signed | – |
Related services
The engineering work that usually sits around Notify.
Integrations and APIs
Under Product engineering
Connecting finance, CRM, ERP and line-of-business systems so data is entered once.
Web platforms and portals
Under Product engineering
Customer, supplier and staff portals with authentication, roles and reporting built in.
Managed hosting
Under Managed support
Your systems run on your cloud account or Hexploits Cloud, patched, backed up and monitored around the clock.
Questions we get asked
Which channels does Notify support?
Whose provider accounts are used to send?
How does our platform talk to Notify?
Do we get delivery receipts?
Next step
Talk to us about Notify.
Tell us about the system and the sector. A named engineer replies within one working day. A written scope and an indicative price within two working days of a short scoping call.