Product engineering
Software rescue and stabilisation
Software rescue is taking over a system from a previous supplier or departed team, making it safe to run and change, and then improving it. Hexploits starts every rescue with a stabilisation phase: documentation, verified backups, access review, monitoring and a test harness, before any change is made.
A named engineer replies within one working day. A written scope and an indicative price within two.
Who this is for
- Businesses whose supplier has gone quiet, gone bust or moved on.
- IT directors inheriting a system with no documentation and a single point of failure.
- Companies where every deployment is a gamble.
What you get
Deliverables, not slogans. Each one appears in the statement of work.
- A stabilisation report within two weeks: what exists, what is at risk, what must happen first.
- Verified backups and a tested restore.
- Access review: named accounts, rotated credentials, least privilege.
- Monitoring and alerting where there was none.
- A test harness and a release pipeline, so change becomes routine.
Our engineers work across the major languages, frameworks and cloud platforms. We build on the stack you already run, with technology choices explained in writing before work begins.
How it is delivered
The same four stages as every Hexploits engagement, applied to this capability.
Stage 1
Secure
Credentials, backups and access first. Nothing else matters if these are wrong.
Stage 2
Document
Architecture, dependencies, runbooks and known issues, written down and kept current.
Stage 3
Stabilise
Tests, pipeline, monitoring. Releases stop being events.
Stage 4
Improve
Only now do we change what the system does, on a managed support contract with a change allowance.
How success is measured
Every engagement agrees its measures and the measurement period in writing before work starts.
- Restore tested and timed.
- Incidents per month, before and after stabilisation.
- Time to ship a change, before and after (Gradvisor: three weeks to two days).
Proof
Case studies with numbers, and reviews linked to Google where they were left there.
Gradvisor · Charity · 8 weeks to production, then ongoing
98% faster page loads and a 12% smaller cloud bill for a UK careers charity
swarmd.ai · Software vendor · 6 months
Enterprise AI control plane delivered in six months at 75% under budget for a UK software vendor
Director, Gradvisor
“Fantastic company and our development partner for Gradvisor, a social mobility careers platform with national ambitions. Extremely responsive and mission-oriented. Cameron owns any shortfalls humbly - rare for IT providers. Thinks like a client too.”
Director, Lothbury
“Top quality delivery, and reasonable price. Will be using again.”
Questions we get asked
What do you need from us to start?
Will you tell us to rebuild it?
How quickly can you take over?
Related
Sectors where this is most often needed
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Next step
Request a proposal.
Tell us about the system and the sector. A named engineer replies within one working day. A written scope and an indicative price within two working days of a short scoping call.